Latest news of Epta UK


At Epta UK we think it's important that our staff feel comfortable and are able to talk openly about their mental health.

That's why we aim to promote a workplace culture that encourages this.

In recognition of World Mental Health Day which was October 10, we have re-invested in several training courses, including management courses which educate our staff on the potential triggers and warning signs to look out for, but also strategies to help manage mental health in the workplace - allowing us to provide a supportive environment for our colleagues and promote well-being.

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Epta, with the Life-C4R project, globally sponsors the second edition of the #WorldRefrigerationDay. A day established on 26 June to honour William Thomson, inventor of the Kelvin scale and one of the fathers of thermodynamics.  The aim is to raise awareness among the industry and the public towards sustainable management of the entire cold chain: from the refrigeration sector to that of air-conditioning and heat pumps.

The initiative, which again this year boasts the support of the UNEP (United Nations Environmental Programme), draws the attention of the entire Planet to the significant role that the HVACR sector plays, every day, in multiple aspects of people’s lives, charting the refrigeration route of the future, increasingly natural and sustainable.

A philosophy in line with the leitmotiv of the three-year Life C4R – Carbon 4 Retail Refrigeration project by Epta, co-funded by the EU, with the aim of demonstrating that it is possible to completely replace HCFC and HFC with transcritical CO2, in order to reduce the carbon footprint and, at the same time, achieve a significant reduction in consumption. 

Again, this year, to celebrate the anniversary, Centro Studi Galileo will organise, in association with ATFAssociazione dei Technici Italiani del Freddo (Association of Italian Refrigeration Technicians) – a major webinar, entitled “The latest technologies in Conditioning and Refrigeration at the time of post Covid-19”. Some of the most authoritative Italian voices of the HVACR sector will take to the virtual stage, including Francesco Mastrapasqua, Advocacy & Regulatory Affairs Manager of Epta, who will give a talk on “Solutions for sustainable commercial refrigeration with zero climate impact”.

This is a unique opportunity to draw attention to the important goals achieved by Epta as part of the development of technologies that look to the future, to help guide the sector towards green alternatives. A veritable “sustainable revolution” carried on by Epta precisely to introduce ingenious natural refrigerant solutions to the market, in any climate zone.

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EuroShop 2020 has drawn to a close, and Epta is now taking stock of its stimulating experience at the trade fair. Our slow-motion analysis of each of the action-packed days at the fair shows there are lessons to be learned from the event, and successes to be celebrated. Now the future strategy and operational plan can be mapped out.  


The star of the Epta stand was The Epta System, a winning combination of products, services, technologies, ideas and people designed to accompany Retailers through their #storevolution. The system helps make stores even more attractive, efficient and sustainable, whilst transforming them into consumer destinations in their own right.


The Conference Arena proved a major draw. Designed specifically to offer insight into the first major goals achieved in the three-year Life-C4R project (developed by Epta and co-funded by the EU), it also placed environmental topics under the spotlight, and provided first-hand testimonies. In a meeting place designed to give visitors more information, each day saw international speakers alternate with big names from the sector. The Conference Arena also provided the perfect backdrop for showcasing the expertise of the EptaService and EptaConcept teams, whilst illustrating the Circular Grocerant concept conceived in conjunction with the Pollenzo University of Gastronomic Sciences. Not to mention the original projects submitted by companies and start-ups already looking to the future at the EptaInnoVillage.


I am delighted to be able to thank the Epta team, everyone from sales to marketing, the technical office and our external partners; all those involved worked tirelessly, with commitment and energy, on every single aspect of the organisation. Together they helped ensure that the end result was a resounding success,” commented William Pagani, Group Marketing Director at Epta, concluding that “We must also acknowledge the trust our Clients place in us, as this is the factor that has always driven us to do better.”

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Epta UK is participating in the new edition of Ice Cream and Gelato Expo 2020 (Stand 48), from 11 to 13 February in Harrogate. The event dedicated to the ice cream sector, will be the ideal setting to present the vast range of Iarp Cool Emotions. It is a complete line of plug-ins with an urban chic, made unique by the LED lights on the external profiles of the cabinets, which uses natural refrigerant R290. The aesthetics can be customised with digital print directly on sheet metal.

The latter is a construction detail which allows each Client to unleash his/her creativity in shaping display spaces that continue or break with the look&feel of the bar, ice cream parlour or restaurant. A vast possibility of choice, between chameleon-like graphics, guarantee of a perfect balance with the surrounding environment or in sharp contrast, to attract the attention and eye of Customers, always maximising impulse buying.

This variety of expression will be presented at the Epta UK stand, thanks to an ad hoc set-up of the display space with several Iarp Cool Emotions cabinets and other high- end solutions branded Iarp. The stars of the fair will be the Delight and Vic Creamy scooping cabinets for loose ice cream, the New York vending machine for the sale of industrial ice cream, the Cily60 cylindrical chest (?), the Glee and Glee X-slim verticals for packaged ice cream, Excite, the compact cabinet which can be positioned on the counter and Super Excite, ideal for the rear counter.

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Your #Storevolution. The Epta System: this is Epta’s promise to the market, which will be previewed at Euroshop 2020, the world’s leading Retail fair which will be held in Düsseldorf from 16 to 20 February.


An evolution/revolution is underway in the Retail world, dictated by a more demanding clientele, new consumer trends and stringent international legislation, which is continuously updated. In a scenario which is changing at an ever-increasing pace, Epta, leader in the refrigeration world, in virtue of a global approach, works alongside Retailers in tackling the changes in the technological and legislative area, in addition to the challenges in proposing increasingly more attractive set-ups, merged with performance and excellent services.


To experience the store in its most evolved version the answer is Epta System, the winning combination of comprehensive solutions and advanced services, offered by specialist teams which work to leave an even more distinctive mark and transform the stores into an authentic destination for consumers.


Thanks to brand synergy, the Group offers the widest range of systems and technologies for refrigeration in the Large-Scale Retail, Ho.Re.Ca and Food & Beverage sectors. Furthermore, thanks to the contribution of teams of professionals, it is able to work alongside the Client at every phase of the project, from the conception of appealing spaces which give dynamism and vitality to the layout of any store, up to assistance and after-sales consulting, guarantee of maximum reliability and performance.


How can you make your Clients experience the store in its most evolved and decidedly exciting version? The first step is to choose Epta, the refrigeration specialist, as your partner

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Epta UK, part of the Epta Group, have been awarded Refrigeration Contractor of the Year 2018 by Mitchells and Butler PLC, recognition for the dedication and effort from the teams across Epta Service and Sales & Projects. Epta were shortlisted for the award and chosen by directors across M&B for the effective account management and service delivery. Phil Rowe, Area Building Manager for M&B presented the award to the teams based in Epta UK’s southern premises in Ringwood, Hampshire.

From improving back-office work flows to dedicated training videos for engineers, the knowledge, teamwork and efficiency shown across the business in delivering this successful account are a shining example of the customer service and refrigeration expertise cultivated in Epta UK. Pro-active account management and service delivery are at the heart of this award and the way Epta UK strive for excellence.

M&B were also impressed with how Epta worked with the M&B Building & Estate Teams to promote the Epta name and other works the company can offer above and beyond the contracted estate.

“All of the teams that work on this account are delighted at receiving recognition for their efforts to drive the effectiveness of this partnership forward and improve the service we deliver to our customers” – Louise Metcalfe, Key Account Manager Epta UK.

Epta UK have historically provided commercial refrigeration solutions for the grocery-retail sector however since the acquisition of Cold Service in 2014 the company is increasingly involved within the Food Service sector.

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From 12 to 14 February a rich programme awaits you at the 2019 edition of the Ice Cream and Gelato Expo, for the second time featuring solutions from Iarp at the Epta UK stand (no. 37). The Yorkshire Event Centre in Harrogate will be the setting for this event, which will host suppliers, dealers, catering operators and craftspeople from the ice cream industry.


The event will be an opportunity for Epta UK to present solutions dedicated to the Food&Beverage segment and Ho.Re.Ca., such as the Glee, Delight, and Vic Creamy plug-in units and the New York vending. These products deliver a high degree of customizability thanks to digital printing, to meet the demand for versatility and flexibility of display in every environment. The Glee vertical cabinet and the Delight scooping unit from the Iarp Cool Emotions range stand out for their innovative capacity, flexibility, reliability and aesthetics, characterized by blue LED lights on the external profiles enhancing the family feeling of the collection.


The star of the show is the New York vending machine for the sale of ice cream cones, tubs and lollies. The great display, choice of the LEDs, luminous keypad and the touch display are strengths of the vending machine dedicated, meticulously designed to stimulate impulse buying.


Lastly, special mention goes to Vic Creamy, the plug-in unit for scooping ice cream with 5/6 or 8 flavours configuration and a sneeze guard. This solution allows the temperature to be monitored and adjusted with a high-precision electronic controller.

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Epta UK participates in the Foodservice and Professional Kitchen Show presenting the Iarp range and other smart solutions for the Ho.Re.Ca. world. The show, scheduled to take place at the Birmingham NEC on 22 and 23 January, is an important opportunity to network and meet buyers in search of high quality equipment for professional kitchens.  

The Epta UK stand (n°. 408) will feature the New York vending machine dedicated to the sale of packaged ice cream and the Glee plug-ins for ice cream or beverages. The solutions set themselves apart for their unique design, which feature clean lines and maximum personalisation, thanks to the digital print directly on the sheet metal. An unmistakable style, which associates straight glass doors and total transparency with LED lighting. A further strong point of the Iarp solutions is the guarantee of superior performance and reduced consumption, thanks to the use of propane R290. Finally, the stand will also present a selection of rear cabinets in stainless steel to complete the range for the Ho.Re.Ca. and Food & Beverage world.

Foodservice Show will also provide entertainment thanks to Salon Culinaire, the UK’s most prestigious cooking competition, which sees 300 major Chefs battle it out armed with creativity and gourmet ideas. Epta UK will be directly involved in the event: the kitchens will be equipped with Epta supplied plug-ins, including the Tango Next, ideal to enhance a vast range of fresh and frozen products in reduced spaces. Epta show the greatest respect for the environment with the use of natural refrigerant R290, whist the refrigeration technology ensures all products are stored at the optimum temperature to preserve quality. The all-glass doors also guarantee total visibility of the products.

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Thanks to the work of Epta UK, Epta group is among the winners of the UK-Italy Business Boost Awards, established by the British Consulate General of Milan and by the Department for International Trade (DIT). The prize pays tribute to outstanding Italian entrepreneurial activities that have chosen the UK as a strategic base for their international development and celebrates the success of British companies established in Italy.

The event, in its 12th edition, was held on 29 November at Palazzo Mezzanotte, situated in Piazza Affari. The gala evening was organised in association with the Italian Stock Exchange – London Stock Exchange Group and ELITE. Illustrious guests attended, including the British Ambassador in Italy and San Marino, Jill Morris, the City of London Council Deputy Leader, Tom Sleigh, the CEO of the Italian Stock Exchange, Raffaele Jerusalmi and the British Minister for Investments, Graham Stuart.

“We are proud of this success, which is the result of the passion and teamwork of our 400 collaborators in the United Kingdom” comments Luca Lastella, General Manager UK and Nordic Countries Epta, who received the crystal flame from the British Ambassador in Italy and San Marino, Jill Morris  “An award achieved in the year that celebrates our 90 years in commercial refrigeration in the UK. We have boosted investments in the production centre of Bradford and this has allowed us to consolidate ourselves as the ideal partner in Great Britain for refrigeration in the Retail sector. Furthermore, thanks to the acquisition of Cold Service, we are now able to offer a complete service nationwide proposing tailor made solutions and all-round assistance, in contracting and in after-sales service. We also boast a permanent training centre, a benchmark in Europe in the natural and sustainable refrigeration sector.”

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On Wednesday the 26th September Epta colleagues attended the RAC Cooling Awards at the Hilton Park Row in London, one of the biggest annual industry events.

The prestigious award evening saw many successes. Epta Group were nominated for "Refrigeration Innovation of the Year" award with the Epta Blue CO2 Water Loop system, a technical solution developed to meet the need of smaller stores as well as seeing Sam Capp up for Student Of The Year Award.

Epta co-sponsored the Student of the Year 2018 award; encouraging new people into the industry, as well as ensuring consistent support and training, are central to Epta's values. 

The biggest celebration of the evening was when John Austin Davies, Group Marketing Project Director Epta, accepted the RAC Gold Award for service to the industry. John has contributed so much over the years to the development of refrigeration and promoting the industry and is a character recognised throughout the refrigeration world. John attended the awards with fellow colleagues to mark the end of his 38 year tenure at Epta as he goes into retirement at the end of September.

John was described as "Having a seemingly endless technical knowledge" and a visionary who is a "true believer in the Cooling Industry".

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